Shipping Policy – Petnivo
Thank you for shopping with Petnivo. We are committed to delivering your orders quickly and efficiently while ensuring your experience with us is smooth and reliable.
Order Processing Time
All orders are processed within 3–4 business days. Once your order is confirmed, our team carefully prepares and packages your items to ensure they arrive in perfect condition.
Shipping Time
After your order has been shipped, delivery typically takes 10–12 business days, depending on your location. Please note that shipping times may vary slightly due to external factors such as holidays, customs, or courier delays.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery in real time.
Shipping Delays
While we strive to meet our estimated delivery times, occasional delays may occur due to unforeseen circumstances. We appreciate your patience and understanding in such cases.
Incorrect Address
Please ensure that your shipping address is accurate at checkout. Petnivo is not responsible for delays or lost packages due to incorrect or incomplete address details.
If you have any questions about your order or shipping, feel free to contact our support team—we’re always here to help.
Thank you for choosing Petnivo!